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Ryze Fit
Frequently Asked Questions
Getting Started
What is Ryze Fit?
How do I sign up as a client?
How do I sign up as a trainer?
Payments
How do I pay my trainer?
How long does verification take?
What if my payment is rejected?
Are refunds available?
Coaching
Can I change my trainer?
What happens if my trainer stops responding?
Can my trainer end coaching mid-period?
Free Trial & Subscription (Trainers)
How does the 14-day free trial work?
What are the subscription tiers?
What happens when my subscription expires?
Privacy & Data
Who sees my progress photos?
Can I delete my account?
Is my data sold to anyone?
Contact & Support
How do I contact support?
How do I report a bug or issue?
I want to complain about a trainer or client. What do I do?
Didn't find what you're looking for?
Our support team is ready to help.
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